poker game Terms and Conditions — What You Need to Know

1. Acceptance of Terms

By accessing pokergame.onl, creating an account, making a deposit, placing a bet or playing any game on the poker game platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and poker game.

If you do not agree with any part of these terms, you must stop using the platform immediately. Continued use of poker game after any update to these terms constitutes your acceptance of the revised version. It is your responsibility to check this page periodically for changes — the "Last Updated" date at the top of this page will reflect when the most recent revision was made.

2. Eligibility & Registration

To create an account at poker game, you must meet all of the following requirements:

• You must be at least 18 years of age. poker game is strictly an adult platform. We take underage access seriously and will close any account where we have reason to believe the holder is under 18.
• You must be registering as an individual acting on your own behalf — not on behalf of a third party.
• You must provide accurate, complete and up-to-date personal information during registration, including your full legal name, date of birth, residential address and a valid phone number.
• You may only hold one active account on poker game. Maintaining multiple accounts — whether under the same name or different names — is strictly prohibited and will result in all accounts being suspended and any balances being withheld pending investigation.
• You must not have had a previous poker game account closed for breach of these terms.

poker game reserves the right to request identity verification documents at any stage. This may include a CNIC, passport or other government-issued identification. Account withdrawals may be held until verification is completed. Providing false documents is a serious breach of these terms and will result in permanent account closure.

3. Account Security

You are solely responsible for the security of your poker game login credentials — your registered phone number or email address and your chosen password. poker game will never ask you for your password through any channel.

• Choose a strong, unique password that you do not use on any other platform.
• Do not share your login details with any other person, including family members.
• If you suspect that your account has been accessed by someone else, contact poker game support immediately.
• All activity carried out using your login credentials is treated as your responsibility until you notify us of a breach.

poker game uses secure encryption on all connections to protect your account data. However, no platform can guarantee absolute security — it is important that you take sensible precautions on your own device as well, particularly on shared or public mobile networks.

4. Deposits

poker game accepts PKR deposits from Pakistani players through the following methods: JazzCash, Easypaisa, Raast and standard IBFT Bank Transfer. All transactions are processed in Pakistani Rupees — no currency conversion is applied on our end.

• The minimum deposit amount is PKR 100 for JazzCash and Easypaisa, and PKR 500 for Raast and Bank Transfer. Maximum deposit limits are displayed within the deposit section of your account.
• Deposits using JazzCash and Easypaisa are typically credited to your poker game balance within two to five minutes. Raast and bank transfers may take longer depending on the sending bank.
• Only deposit from payment methods that belong to you. Deposits from third-party wallets or bank accounts are not permitted and will be reversed if detected.
• poker game does not charge a platform fee on deposits. Any charges applied by your mobile wallet or bank are outside our control and are your responsibility to verify before initiating a transfer.
• If a deposit does not appear in your balance within 30 minutes, contact player support with your transaction reference number.

5. Withdrawals

Withdrawals from your poker game account are processed back to the same payment method you used to deposit, in PKR. This policy helps protect your account from unauthorised withdrawals and keeps your transaction history clean.

• The minimum withdrawal amount is PKR 500. There is no platform-side withdrawal fee charged by poker game.
• Withdrawal requests submitted during standard processing hours are typically completed the same day. Requests submitted outside of business hours are processed on the next working day.
• You must have completed any active bonus wagering requirements before withdrawing funds that originated from a bonus balance. Your real-money balance and bonus balance are tracked separately within your account.
• poker game may request identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above certain thresholds. This is a standard security measure and not a penalty.
• Withdrawals will only be sent to accounts or wallets registered in your own name. Any attempt to withdraw to a third-party account will be declined.

If your withdrawal has not arrived within 24 hours of being approved, contact player support with your withdrawal reference number. poker game will investigate and resolve the issue as quickly as possible.

6. Bonuses & Promotions

poker game offers bonuses and promotional offers to both new and existing players — including welcome bonuses, reload offers, free spins on selected slot games and special PSL betting promotions. All bonuses are subject to the following general terms, in addition to any specific terms stated on the individual promotion page.

• Each bonus offer can only be claimed once per account, per household, and per IP address, unless the promotion explicitly states otherwise.
• Wagering requirements apply to all bonus funds. The required wagering multiplier and eligible games are stated clearly on each promotion page before you claim. For example, a 10x wagering requirement on a PKR 1,000 bonus means you must wager a total of PKR 10,000 in qualifying games before the bonus converts to withdrawable cash.
• Bonus funds expire if the wagering requirement is not met within the stated timeframe, which will be listed on the individual promotion.
• Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus being forfeited. The portion of your balance that originated from a deposit — your real-money balance — remains unaffected.
• poker game reserves the right to void any bonus and related winnings if it has reason to believe the bonus was claimed using a duplicate account, false information, or through a pattern of play designed specifically to clear wagering requirements with minimal risk rather than genuine engagement with the games.
• Bonus offers are subject to change or withdrawal at any time. Offers that have already been claimed and activated will not be affected by subsequent changes.

7. Betting Rules

The following rules apply to all sports bets placed on poker game, including pre-match and live in-play bets on cricket, PSL, football, esports and any other sport available on the platform.

• A bet is confirmed only once you receive a bet confirmation reference number. Until that reference is generated, the bet has not been accepted by the system.
• Odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of bet confirmation are the odds that apply to that bet — regardless of any subsequent movement.
• Void bets: A bet may be declared void if the event is cancelled, abandoned or postponed beyond 48 hours of the original scheduled start time. Void bets have their stakes returned to the player's balance.
• Live in-play betting: In-play bets are accepted subject to real-time data availability. In the event of a technical issue affecting live data feeds during a match, poker game reserves the right to suspend in-play betting temporarily. Bets confirmed before the suspension are honoured.
• Accumulator bets: If one selection within an accumulator is voided, that leg is removed and the accumulator settles on the remaining selections at adjusted odds.
• Cricket and PSL specific rules: For Duckworth-Lewis-Stern (DLS) affected matches, settlement is based on the official DLS result. For matches where fewer than the minimum required overs are bowled and no official result is declared, bets are voided and stakes returned.
• poker game's decision on the settlement of any bet is final. Disputes must be raised within 14 days of settlement.

8. Games & Fair Play

All slot games, bingo titles and casino games available on poker game use a certified Random Number Generator (RNG) to determine outcomes. Game results are not influenced by previous rounds, bet size, account history or any other external factor. Each spin, card draw or bingo number is an independent random event.

• Return to Player (RTP) percentages for individual slot titles are available in each game's information section. RTP is a theoretical long-term average and does not guarantee any outcome within a single session.
• In the event of a game malfunction — such as a disconnection during a spin or a display error — the round in question may be declared void. poker game will not be liable for losses caused by technical faults outside of our control, but any stake placed on a void round will be returned.
• Using software, bots, scripts or any automated tools to interact with games is strictly prohibited and will result in immediate account suspension.
• Bingo games follow the standard rules displayed within each bingo room before joining. Jackpot conditions and prize distributions are shown on the room information screen.

9. Prohibited Conduct

The following actions are strictly prohibited on poker game and will result in account suspension, balance forfeiture and potential reporting to relevant authorities:

• Registering more than one account, or registering on behalf of another person
• Providing false, misleading or unverifiable identity information
• Depositing funds obtained through illegal activity
• Colluding with other players to manipulate game or bet outcomes
• Using automated tools, bots or scripts to interact with games or the betting interface
• Exploiting errors, bugs or system glitches for financial gain — any winnings obtained through a known error are not valid and will be removed from your balance
• Attempting to reverse completed deposits or transactions through a chargeback, dispute or payment reversal with your bank or mobile wallet provider
• Allowing a minor to access your account or use the platform through your account
• Abusing bonuses by using multiple accounts, coordinated wagering patterns or other methods designed to circumvent bonus terms

10. Account Suspension & Closure

poker game reserves the right to suspend, restrict or permanently close any account at its discretion, without prior notice, in the following circumstances:

• Breach of any of these Terms and Conditions
• Failure to pass identity or age verification within a reasonable timeframe
• Suspicious account activity that suggests fraud, money laundering or collusion
• A valid self-exclusion request submitted by the account holder
• Receipt of a court order, regulatory directive or law enforcement instruction relating to the account

If your account is closed due to a breach of these terms, any funds in your balance that are associated with prohibited activity — including bonus funds and winnings derived from bonus abuse — will be withheld. Legitimate real-money deposits that are unrelated to the breach will be returned to you via the original deposit method, subject to identity verification.

You may also request voluntary account closure at any time by contacting player support. Your balance at the time of closure will be paid out to your registered payment method once any active wagering requirements are settled.

11. Responsible Gaming

poker game believes that online gaming and sports betting are forms of entertainment that should remain enjoyable and within your personal budget. If gaming stops being fun, or starts affecting your finances, relationships or daily routine in a negative way, it is time to take a break.

The platform provides the following responsible gaming tools, accessible directly from your account settings:

• Deposit limits: Set a daily, weekly or monthly PKR deposit cap. Once your chosen limit is reached, no further deposits will be processed until the period resets.
• Session time reminders: Set a timer that alerts you when you have been active for a set duration — a simple reminder to take a break.
• Self-exclusion: Request a temporary break (from 24 hours to six months) or a longer-term exclusion from your account settings. During any exclusion period, you will be unable to deposit, bet or play.
• Account closure: If you want to stop using poker game permanently, you can request full account closure at any time through player support.

poker game is an adult-only platform. The minimum age to register and use any part of the platform is 18 years. If you are concerned that a minor may have access to your account or your registered payment methods, contact us immediately and update your account security details.

12. Privacy & Data

Your personal data is handled in accordance with the poker game Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy.

• Personal information collected during registration is used to operate your account, process transactions, verify your identity and communicate with you about your account.
• poker game does not sell your personal data to third parties for marketing purposes.
• Transaction data — including deposit amounts, withdrawal amounts and betting history — is retained for account management and security purposes.
• You have the right to request a copy of the data we hold on you, or to request deletion of your account data, subject to any legal retention requirements that apply.

13. Amendments to These Terms

poker game may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, registered players will be notified via the contact details on their account before the updated terms take effect.

If you continue to use poker game after updated terms have been published, you are considered to have accepted the revised version. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure and any outstanding balance withdrawal.

poker game also reserves the right to add, remove or modify any games, betting markets, payment methods, promotions or platform features at any time without prior notice, provided these changes do not negatively affect any bets or transactions already in progress.

14. Contact Us

If you have any questions about these Terms and Conditions, need clarification on any clause, or want to raise a dispute about a bet settlement, bonus or account issue, the poker game player support team is available to help.